Privacy Policy

Noble Pack, LLC, doing business as Noble K9 (“Noble K9,” “we,” “us,” or “our”), respects your privacy. This policy explains how we collect, use, and share information through noblek9tx.com, our inquiry forms, and related communications.

Information You Provide

When you request a Meet & Greet, subscribe to updates, or contact us, we may collect:

• Your name, email address, phone number, and city or ZIP code.
• Your preferred contact method and general availability.
• Information about your dogs, including their names, ages, breeds, approximate weights, and relevant behavioral, handling, health, or mobility needs.
• Other information you choose to include in your communications.

During client onboarding, we may also collect service addresses, emergency contacts, vaccination records, care instructions, signed agreements, and information needed to arrange services.

Please do not submit payment card details, Social Security numbers, or personal medical information through our website inquiry forms.

How We Use Information

We use information to:

• Respond to inquiries and arrange Meet & Greets.
• Evaluate whether our services are appropriate for your dog.
• Complete onboarding and coordinate requested services.
• Communicate about appointments, care, and service arrangements.
• Send news and event announcements when you choose to subscribe.
• Maintain business records, resolve issues, and meet applicable legal obligations.
• Operate, protect, and improve our website and services.

Submitting a Meet & Greet request does not confirm an appointment or reserve an Adventure spot.

Marketing Choices

Signing up for marketing updates is optional and separate from requesting a Meet & Greet.

You may unsubscribe from marketing emails using the unsubscribe link in an email or by contacting info@noblek9tx.com.

Declining or unsubscribing from marketing does not prevent us from sending communications needed to respond to your request or administer services you have requested.

Service Providers and Information Sharing

We use service providers to operate our website, manage inquiries, communicate with customers, and administer services. These include:

• Webflow: website hosting and form submissions.
• Zapier: transferring information between connected systems.
• Mailchimp: email communications and subscriber management.
• Google Workspace: business email and related administration.
• Time To Pet: client onboarding, scheduling, service records, payments, and client communication.

Relevant information may be accessible to authorized Noble K9 personnel and contractors who need it to perform their work.

When necessary to provide requested care or respond to an emergency, we may share relevant information with veterinary providers or other parties assisting with your dog’s care.

We may also disclose information when required by law or reasonably necessary to protect people, animals, our business, or our legal rights.

Client Portal and Payments

Our Client Portal is hosted by Time To Pet. Information submitted through the portal is also subject to the applicable platform and payment-provider privacy policies.

Our website inquiry forms do not collect payment or confirm bookings.

Cookies and Website Technology

Our website and its hosting provider may use cookies and similar technologies to support website functionality and security. Technical information may include your IP address, browser and device information, and pages visited.

You can manage cookies through your browser settings. Disabling some cookies may affect website functionality.

Any additional analytics or advertising tools will be described in this policy when implemented, along with applicable privacy choices.

Information Retention and Security

We retain information as reasonably needed for the purposes described in this policy, including service administration, business records, legal obligations, and dispute resolution.

We use reasonable safeguards intended to protect information. No internet transmission or storage system can be guaranteed completely secure.

Your Privacy Requests

You may contact info@noblek9tx.com to request access to, correction of, or deletion of your personal information, or to ask questions about how it is used.

We may need to verify your identity before completing a request. Some information may need to be retained for legal obligations, service records, or other permitted purposes.

We will handle requests in accordance with applicable law. If you disagree with our response, you may contact the same email address with the subject line “Privacy Request Appeal.”

Children’s Privacy

Our website and forms are intended for adults arranging pet-care services. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can address it.

External Links

Our website may link to third-party websites and services. Their privacy practices are governed by their own policies.

Changes to This Policy

We may update this policy as our services or practices change. The revised policy will be posted here with an updated date. Where required, we will provide additional notice or obtain consent.

Contact Us

Noble Pack, LLC, doing business as Noble K9
Buda, Texas
Email: info@noblek9tx.com
Website: https://www.noblek9tx.com